Shipping & Returns

Untravel Media currently only offers digital downloads.

During the checkout process, you will only need to fill out your Billing Information.

No Shipping Information is collected during checkout.

After you have successfully paid for your item(s), a confirmation page will appear with a link to download the file. You will have one (1) week to download your tour, or three (3) download attempts, whichever comes first. After one (1) week or three (3) download attempts, the download link will deactivate.

An E-Mail confirmation will also be sent upon payment. This will be your receipt. It contains a link to access your account information. At any time, you can login with your Untravel Media Store username (your e-mail address) and password to view previous orders. You can also access the digital download link as long as the link is still active.

Any questions or concerns can be sent to support [at] untravelmedia.com.

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